Frequently asked questions

SpaySecure is a platform for breeding programs that sell pets intact with post-sale sterilization requirements. We handle contracts, reminders, proof collection, and compliance tracking so you don't have to chase pet owners months after the sale.

More vets now recommend waiting until physical maturity before sterilization. Better joint development, reduced cancer risk, better long-term health. But selling intact means trusting pet owners to follow through. SpaySecure makes that trust enforceable.

Dog and cat breeding programs that sell pets with spay/neuter requirements, from a few litters a year to larger operations.

No. We work with dogs, cats, and other companion animals.

There are no sign-on fees and no required subscription. You pay a flat fee for each puppy or kitten you sign up: $59.99 USD, $79.99 CAD, or $119.99 AUD. See our Pricing page for what's included.

SpaySecure offers full sterilization agreement services (contracts, enforcement, compliance tracking) in the United States, Canada, and Australia. If you're outside those countries, we can provide some services - contact us for more information.

Yes. Our sterilization agreements are designed for enforceability. Since 2019, we've served thousands of pet owners, and our contracts have held up when challenged - including arbitration orders confirmed in court.

Yes. Electronic signatures are legally binding under the ESIGN Act (US) and similar laws. SpaySecure keeps a complete audit trail with timestamps, IP addresses, and signature records.

Most pet owners comply when they receive professional reminders and follow-up. For the small percentage who refuse, our enforcement team handles professional escalation on your behalf. We document everything, pursue the remedies specified in your contract, and keep you informed throughout the process.

The agreement is between the pet owner, the breeder, and SpaySecure, and failing to sterilize the pet by the deadline is a breach of contract. SpaySecure can seek remedies for breach through binding arbitration, and arbitration awards can be confirmed and enforced by the courts.

A huge benefit of SpaySecure is that we're not you. We're a professional, established company whose purpose is to enforce sterilization contracts. You never have to chase anyone down: you stay on your customer's side, working with them to meet their agreement with us.

SpaySecure maintains a screened registry of pet owners who have breached sterilization contracts in the past. If you send a contract to someone with a match in the registry, we warn you before it goes out. Every signup strengthens the network of spay/neuter responsibility.

Yes. From your dashboard, you can mark contracts as void or cancelled. This stops all reminders and closes the compliance tracking. Useful if a pet owner returns the pet or if special circumstances arise.

You set the sterilization deadline for the pet's age of appropriate development. SpaySecure tracks it and sends reminders to pet owners as the deadline approaches. You receive notifications about upcoming and overdue contracts.

Pet owners get an email with a link to upload vet records, certificates, or photos. No account required on their end - they just click the link and upload their documentation.

We ask for a sterilization certificate with identifying information we can use to confirm the pet's identity, along with the invoice. SpaySecure provides our own vet attestation form to pet owners, and we ask them to have their vet fill it out.

Yes. Pet owners can request an extension through the portal on medical grounds, with documentation from their vet. A pet owner who just needs a little more time is asked to book the soonest available appointment instead. Approved extensions update the deadline and reminder schedule.

Your breeder uses SpaySecure to manage sterilization agreements. The agreement is between you, your breeder, and SpaySecure, which facilitates it. It outlines when sterilization needs to happen and how to submit proof.

No. You can sign contracts and submit proof through email links. No account or app download required.

You can request a deadline extension through the portal on medical grounds, such as your vet advising a delay.

Click the link in your reminder email to upload vet records, a certificate, or photos. It's reviewed and confirmed through your portal.

Yes. See our Privacy Policy and Security page for details.