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Frequently Asked Questions
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General
What is SpaySecure?
Why would I use SpaySecure instead of just spaying/neutering before sale?
Who is SpaySecure for?
Is SpaySecure only for dogs?
How much does SpaySecure cost?
Do you work internationally?
Contracts & Legal
Are the contracts legally enforceable?
Are electronic signatures legally binding?
Can I customize the contract?
What if a buyer has a co-owner?
What happens if a buyer doesn't comply?
Can I cancel or void a contract after it's signed?
What if a buyer disputes the contract or claims they didn't sign it?
How It Works
How does deadline tracking work?
What reminders are sent to buyers?
How do buyers submit proof?
What counts as valid proof?
Can buyers request deadline extensions?
What if a buyer changes their email or contact info?
What if the buyer's vet won't provide documentation?
SpaySecure Plus
What is SpaySecure Plus?
How does it compare to using separate tools?
Can I import my existing data?
How do I learn more about SpaySecure Plus?
For Pet Owners
I'm a pet owner. Why did I receive a contract from SpaySecure?
Do I need to create an account?
What if I need more time?
How do I submit proof of sterilization?
Technical & Security
Is my data secure?
Can I export my data?
Still have questions?
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