Privacy Policy

SpaySecure ("we," "our," or "us") provides a platform for pet breeders to manage sterilization contracts with pet buyers. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Password (stored securely using bcrypt hashing)
• Phone number
• Kennel/business name
• Business address
• Website URL (optional)

Business Information

During onboarding and account setup, we collect:

• Animal types you work with (dogs, cats)
• Breeds you work with
• Number of litters per year
• How you heard about us
• Whether you currently use spay/neuter contracts

Pet and Buyer Data

When using our services, you enter:

• Litter information (sire, dam, birth dates)
• Pet details (names, colors, microchip numbers)
• Buyer contact information (names, emails, addresses)
• Contract terms (sterilization deadlines, sale prices)

Payment Information

Payment details (credit card numbers) are collected and processed directly by Stripe. We do not store your full card numbers on our servers. We receive only the last 4 digits and card brand for display purposes.

Automatically Collected

When you use our services, we automatically collect:

• IP address
• Browser type and device information
• Pages visited and features used

2. How We Use Your Information

• Provide services: Manage your account, process contracts, track compliance
• Process payments: Charge subscriptions and credit purchases
• Send notifications: Contract status updates, deadline reminders, account alerts
• Customer support: Respond to your questions and issues
• Improve services: Analyze usage to enhance features
• Legal compliance: Meet regulatory requirements

3. Information Sharing

We do not sell your personal information.

We share information with:

Service Providers

• Stripe: Payment processing and billing
• DocuSign: Electronic contract signatures
• Resend: Email delivery
• Vercel: Website hosting and file storage
• Google Maps: Address autocomplete

Pet Buyers

When you send a contract, we share your kennel name and contact information with the buyer as part of the contract.

Legal Requirements

We may disclose information if required by law or to protect our rights.

4. Cookies

We use cookies for:

• Necessary: Authentication and session management (always on)
• Functional: Google Maps and address features (requires consent)
• Analytics: Understanding how you use our services (requires consent)

You can manage cookie preferences in your browser settings or through our cookie consent banner.

5. Data Security

We use industry-standard security measures including HTTPS encryption and access controls. Payment information is handled directly by Stripe, a PCI-compliant payment processor.

No method of transmission over the internet is 100% secure. While we protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information indefinitely to maintain contract records and provide ongoing services. Contract documents and signatures are retained for legal compliance purposes.

If you close your account, you may request deletion of your data by contacting us. We may retain certain information as required by law.

7. Your Privacy Rights

You can:

• Access and download your data
• Correct inaccurate information in your account settings
• Request deletion of your account

California Residents (CCPA)

You have the right to know what information we collect, request deletion, and opt out of sale (we don't sell data).

Canadian Residents (PIPEDA)

You have the right to access and correct your personal information.

Australian Residents

You have the right to access your information and complain to the OAIC.

To exercise these rights, contact us at privacy@spaysecure.com

8. International Data Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

9. Age Requirement

SpaySecure is for users 18 and older. We do not knowingly collect information from anyone under 18.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our services constitutes acceptance of any changes.

11. Contact Us

Questions about this Privacy Policy? Contact us at privacy@spaysecure.com